Engine Union Limited – Terms of Service

for Engine Removal, Inspection, Repair & Reconditioning

*Unit A Croft Farm, Coventry CV2 1NR • engineunion.co.uk • *[email protected]

Company No. 16067915 • Effective date on the invoice

Important – Warranty matters are NOT covered here.

For the 12‑month / 12,000‑mile reconditioned‑engine warranty, see the separate document “Reconditioned Engine Warranty Terms & Conditions.”

The most recent version of these Terms is always available at **https://engineunion.co.uk/terms‑of‑service**.

1 Introduction

1.1 Purpose – These Terms govern the provision of Services (defined below) by Engine Union Limited (“we”, “us”) to the customer named on the invoice (“you”).

1.2 Services – We will remove, disassemble and inspect your existing engine, prepare a written damage report with images/video, and recondition the unit as described in §2 unless otherwise agreed in writing.

1.3 Service Process (summary)

1. Vehicle collection & inspection – We collect your car and carry out a full technical check (turbo, DPF, timing gear, pistons, cylinder head, etc.).
2. Damage report – Once faults are confirmed you receive a detailed report with images and our recommended course of action.
3. Up‑front engine payment – If reconditioning is approved, a deposit payment for the engine is due; work then commences.
4. Failure analysis & advisories – During removal we identify root causes of failure plus any advisory items; if you authorise replacement, we fit the parts free of labour charge (parts at cost).
5. Non‑recondition-able / out‑of‑scope parts & services – Where a component cannot be reconditioned, or lies outside the scope, it must be replaced or repaired at an additional cost of the part or service alone.
6. Completion & final payment – On completion the balance of the quotation becomes payable and the vehicle must be collected.

2 Scope of Reconditioning

• Auxiliaries and pre‑existing faults within them are outside these Terms and outside our warranty.